Finding the Right Answer Without Wasting Time
We organised this FAQ around the moments that actually matter — opening your account, sending your first deposit, and getting your funds back out. Each section below focuses on one area so you can scan quickly. If you deposit via bKash, Nagad, or Rocket, the steps differ slightly by wallet, and those differences are spelled out clearly. For account questions — like
how the OTP verification step works or what to do if your email is unresponsive — we cover the path through account settings. Withdrawal questions are among the ones we get asked most, so that section is more detailed. Where a question involves eligibility or local access, we note that availability depends on local law and eligible regions. Anything not covered here
can go straight to our live support channel, which is accessible from inside your account dashboard.
- bKash deposit steps
- Nagad transfer flow
- Rocket payment path